Testimonials
Compass Pools Testimonials
At Compass Pools, we take pride in providing our customers with high-quality swimming pools and excellent service. Here, you can read first-hand experiences and reviews from pool owners, to learn about their pool buying journey.
Emails and other written feedback on Compass Pools
Jo and Brian Crean - Tauranga
Central Pools installed a pool for us j12 months ago. Last season, we used it from the beginning of November to May and with the heat pump going again this season, we have got it up to temperature and have been in it pretty much every day since Labour weekend. The pool looks beautiful and because of the unique self-cleaning system there is no work involved, it just does it itself. The steps offer our grandchildren a safe spot when they are swimming, which gives them confidence.
Chris and Jill Dampier-Crossley, Christchurch
In 2009, we contacted Stuart and Jan to inquire about a new Compass Pool. Right from our first contact with them we had fantastic communication and after ordering our X-Trainer8.2m pool it was installed in March 2010. Since then we have had no problems. Even after the Kaikoura earthquake, which the epicentre was just 10km away, although the pool was emptied by a third, due to the shake the pool was completely unscathed, although the surrounding concrete work was damaged.
The pool came with the Vantage self cleaning and circulation system, which has been fantastic. We bought the vacuumed cleaner, but to date we have not used it once.
We have had a wonderful 9 years of use from our pool, and would thoroughly recommend Compass Pools. Stuart and Jan are always ready to give advice if required.
Pauline & Mike Gillespie
We just wanted to send you an email to thank you for the Christmas Greetings card and also to let you know that we have been enjoying our pool so much in this hot weather - we are wondering why we waited so long to put a Compass Pool in!!
It is generally a race home from work lately to get in it and certainly not many weekend chores are getting done anymore!
Thank you and your team for giving us a reason to relax a bit more.
Hope you have a Merry and relaxing Christmas.
Andy Freeman
I quote to a lot of people " I have had pools for over 20yrs and in that time I have dealt with the worst pool company and also dealt with the best being Compass.
Here some photos of our Compass pool , really happy with the self cleaning.
Francis and Karen
We would like to thank you for the advice and work gone in to complete our pool project. Having enjoyed two hassle free seasons I can say with the inbuilt cleaning system this is the easiest pool I have ever managed.
In fact I would go as far as it manages itself.
Introducing us to Robin Shears for the landscaping work around the pool was a godsend. The whole project was completed in a very short period, on time and on budget. Very impressed with your service and hope we are as fortunate again as we start over in our new place in Kerikeri.
Much appreciated.
The Stratton Famiy, Mairangi Bay
After speaking with several pool companies, we settled on the Compass Pool through Ultimate Pools and are so happy with our choice. From our initial meeting with Steve we were given heaps of information and had all the benefits and features thoroughly explained in a simple and precise manner. We felt totally informed to make key decisions about our pool and were kept up to date throughout the planning process. We found Ultimate Pool's professionalism and proficiency the key to a successful install on what was a tight and tricky site to navigate. We love the finished product and wouldn't change a thing!
Following the install, the after-care service provided by Steve and Warren has made the whole process a pleasurable experience and we would highly recommend Ultimate Pools to anyone thinking of purchasing a pool.
Hamish and Juliet Gray, Christchurch
To Stu, Noel and the Compass Team
Thank you! Amazing job, great team and perfect result. We really appreciate all your efforts and are looking forward to many summers around the lovely Compass Pool.
Vicki Moore, Christchurch
Hi Stu, Jan Team
Thank you all for the help I received in installing my pool and for all the helpful information - a bit daunting at the beginning when I knew I had to look after it on my own. I have had the pool for 3 years and I am still blown away with how easy it is to care for my Compass Pool, the Vantage cleaning system really is the best thing around.
My family and I are looking forward to another great summer.
Kind regards
Rachel and Tim Silva, Ashburton
We chose Mark and Compass Pools Timaru after researching our options extensively.
Our experience has been 100% positive. Mark is friendly, responsive, and at every stage of the pool installation, was on time and it was completed quickly.
Mark clearly has many years of experience and knowledge and is happy to share this with us. No question was too small.
We continue to use Mark for all our ongoing pool maintenance. He provides an excellent service and we are very happy with our choice.
I would highly recommend him and a Compass Pool to anyone considering installing one.
Greg and Lisa Collins, Timaru
We are so lucky to have such wonderful pool specialists in Timaru who are reliable, dependable, have great knowledge and expertise, and can always be contacted (which is rare with many businesses these days). Mark put in our pool and spa and we would truly recommend him to everyone.
A big standout for us continues to be his excellent after sales service and we are so pleased we purchased locally as Mark and his team are always happy to help with any queries we have.
Tina, Scotty, Casey and Max
The Compliance Certificate came through today so we just wanted to say a huge THANK YOU to everyone involved in getting our pool up and running! Despite the weather working against us, we got there in the end and we appreciate everything you have all done.
Nikki, the Waimak Council Inspector raved about Compass Pools, saying that you are better to deal with than all the other pool companies put together! Clearly you have them sorted, which certainly made our lives easier! Thank you! Please pass on our thanks to all the boys and girls involved in the creation of the Herbie pool. I still can't believe it's there!!
Cheers and have a great summer
Erin Wild
We have had 20 years now of loving our compass pool, it's now for our son to enjoy but I'm helping him keep it right.
Daryl Alker, Mike Greer Homes Canterbury Ltd
We found it really easy to work with the team at Compass Pools Christchurch. Right throughout the process everything was very well communicated and we knew what to expect. The pool looks great and is clearly a quality product.
Jill and Ken Weir, Christchurch
What a fabulous summer we have had and have enjoyed every minute in our beautiful pool. We both just love it and have had so many good comments from friends. I have attached some photos for you to show other customers that are thinking of the Ice Blue - we love the colour. Everything is running smoothly with the pool and it is so easy to maintain.